Our privacy commitment
RMUR collects only the information reasonably required to operate the website, respond to requests, provide cybersecurity services, protect accounts and improve service reliability. Personal information is handled for identified business purposes and is not sold.
Information RMUR may collect
- Contact details such as your name, business email address, phone number and company.
- Organization information such as domains, business type, company size and stated security goals.
- Account and subscription information when RMUR account access and paid plans become available.
- Technical information such as IP address, browser type, device information, request time and website activity.
- Security information that you authorize RMUR to collect or monitor for your organization.
- Messages, support requests and information submitted through RMUR forms.
How information is used
RMUR may use information to respond to inquiries, establish trial access, operate and secure the service, verify authorized users, provide monitoring and reporting, prevent abuse, meet legal obligations and improve the RMUR platform.
RMUR does not use customer security information for unrelated advertising.
Consent and choices
Information submitted through a form is used for the purpose described on that form. You may withdraw consent for optional communications at any time. Some information may still be required to provide a requested service, protect the platform or satisfy legal obligations.
Service providers
RMUR may use carefully selected service providers for hosting, email delivery, billing, monitoring, support and other business functions. Providers receive only the information required to perform their assigned function and are expected to protect it appropriately.
Retention and deletion
Information is retained only as long as reasonably required for service delivery, security, support, legal compliance, dispute resolution and legitimate business records. Information that is no longer required is deleted, anonymized or securely archived according to RMUR retention practices.
Safeguards
RMUR uses administrative, technical and organizational safeguards appropriate to the sensitivity of the information. These safeguards may include access controls, secure transmission, account protection, activity logging, vendor controls, monitoring and incident response procedures.
No online system can promise absolute security. RMUR continuously works to reduce risk and improve protection as the platform evolves.
Access and correction
You may request access to personal information RMUR holds about you or ask that inaccurate information be corrected. RMUR may need to verify your identity before completing a request and may retain information where required or permitted by law.
Website technology
RMUR may use essential cookies, server logs and similar technologies to operate the website, remember preferences, understand site performance and protect against misuse. RMUR does not require unnecessary tracking for the basic website experience.
Privacy questions
Questions, access requests and privacy concerns can be submitted through the RMUR Contact page. Choose Privacy question so the request reaches the correct person.