Incident response

Know who acts next when something goes wrong.

RMUR helps establish the facts, protect what remains at risk and coordinate the people needed for a controlled response.

Clear decisions under pressure.

Response scope depends on the incident, available evidence and authorized access.

Record what happened, what may be affected and what needs immediate attention.

Assign owners and coordinate internal staff, providers and qualified specialists as needed.

Keep actions, evidence and verification together for the business history.

A current inventory, clear issue history and named owners reduce confusion when time matters.